About the Founder
I’m Sian Thomas the Founder of Integrow Sales Solutions, a sales consultant for manufacturers and software development companies.
I develop and implement business growth programmes to share best practices and useful resources to enable many more businesses to scale and grow sustainably. This focuses on creating the right message for the right person at the right time to improve customer conversions and more importantly customer retention resulting in predictable revenue generation for the business.
My Work Story
So where did this start for me?
Throughout the course of our lives we are offered so many pearls of wisdom and pieces of advice - some great and some less so.
The best piece of advice I ever got was from my dad in my early teens which went, “If you want a decent life then you would have to work for it” and it was these simple words that stuck with me.
Heeding his advice into my teens I took on numerous casual jobs ranging from paper rounds to housekeeping and waitressing - hustling to earn spare cash where I could to spend on whatever I was interested in at the time. Naturally growing up in a seaside resort the vast majority of the jobs I had was in the hospitality sector.
When choosing what career to pursue I decided on sales as a means to make good money having seen many of my peers make a decent living from it.
To support me during my studies at the University of Salford I took on a couple of sales roles meaning I left with minimal debts. So on graduating, selling felt like a natural career trajectory for me to pursue.
My very first sales role after graduation was exciting and really appealed to my competitive nature which meant I performed well. Although I was having fun and got on famously with my colleagues I knew that there was little chance to progress so therefore took the decision to move to a corporate environment to get some experience within a multinational organisation.
The Corporate Career
Landing a sales position at Shell gave me a great opportunity to advance my sales career as well as affording me the chance to learn about business from some very talented people.
During my time there I got to work with a diverse client base including numerous manufacturing businesses before switching across to the automotive market. This provided some great insights into those sectors and the challenges they faced.
Although I had a lot of fun in the role, developed some great relationships and was rewarded well for doing it, I was somehow not as fulfilled as I wanted to be. I felt my sense of purpose was missing so when I had an opportunity of pursuing my dream I took it.
Subscribing to the belief that in life you don’t regret things you do but rather you regret the things you don’t do I went on to set up a pub business with my husband. It was an industry we were both passionate about given I started out in hospitality whereas my husband on the other hand grew up in various public houses across Manchester.
It was quite a transition learning to become my own boss having worked in a corporate environment where decisions would constantly require authorisation. It was something I relished doing. We worked hard to make it a success introducing a comprehensive food and event offer - working with the community to create a space they wanted to spend time in.
Over a couple of years we saw the business grow. We did so well, that we maxed out its growth and it was the right time to move on. To grow the business further would have taken significant investment on an estate we did not own so we had little chance of seeing a significant return on our investment - it didn’t make financial sense. So by the time we had left we felt reassured by the knowledge that the business was in better shape than when we found it.
Being bitten by the entrepreneurial bug I went on to pursue a venture in e-commerce which did not prove as successful as the previous business. So armed with the experience and knowledge I had accumulated in this short space of time I went back into sales, albeit as a freelancer.
This was quite an eye opener and gave me a window into how many businesses operate which led a path to what I’m doing now….
So what now?
Working in my own sales business and on behalf of other business owners I understand how driving revenue is critical to success. Everything that takes place within an organisation should align with that goal. Yet this isn’t always the case as with growth comes complexity whether that comes from the addition of stakeholders within the business to the processes they introduce. This can often result in pursuing activities that don’t contribute to the bottom line. You need the leadership to steer the business in the right direction and the appropriate tools to deliver the business growth aspirations which nicely leads to what I do now.
What I do
The main issues many businesses face is that there is often little clarity in terms of their business direction. They either have little or no sales strategy in place or they may be pursuing the wrong strategy for their stage in their business lifecycle. This could result in them employing the wrong tactics or making costly mistakes that get in the way of their business growth.
Without a suitable sales strategy the business almost certainly won’t have a suitable sales infrastructure to deliver their revenue goals.
This ultimately means that the resources available to them are not being used to their full potential which may result in poor revenue performance and could potentially put the survival of the business at risk.
To address this they first need develop clarity in terms of their business direction so that they can put the right systems in place to enable the business to scale. It’s about creating a growth driven culture which will transform them from their current fears around survival to renewed excitement and passion for their business and a sense of purpose in what they are doing.
It’s with this in mind I’ve put together a range of business growth programmes and sales services to develop comprehensive growth strategies for manufacturing and software development businesses working on the principles of:
The aim is to deliver competitive advantage for businesses that are making great products by marketing them more effectively to achieve their growth goals.
Who does not love coming across a great product? Especially when it's borne from an exceptional event or captivating back story.
It's not difficult to understand how powerful this is when you see how many turn out to hear from entrepreneurs who've done exactly that! Creating something that captures our imagination as a result of an unexpected event, astute observation, gutsy endeavour or even a business calling.
I love working with purpose driven business owners who create remarkable products that tackles a real problem or challenge they've identified.
It's for this reason I'm aligning my business goals to help create more opportunities for those wanting to turn their passion into profits.
The purpose for doing this is twofold:
Why i do what i do
To support the creation of decent work and economic growth in areas that are often overlooked or may be struggling during these challenging times.
To promote responsible consumerism and production so that we are not causing any unnecessary harm in the process.
This has become increasingly important to me now given the tough economic situation we’re facing whilst understanding the impact our commercial activities are having on the environment.
This focus of mine has drawn inspiration from the United Nations 17 Sustainable Development Goals.
So what goals are important to you?